Write Email asks you to respond to a real-world scenario with a complete, appropriately toned email. Identify the recipient, the purpose and every point the prompt asks you to cover, then choose a tone that fits the relationship.
Exam
PTE Core only
Time
9 minutes
Prompt length
Up to 100 words
Response length
Pearson's instruction: 80–120 words (Score Guide full credit: 50–120)
Write Email is unique to PTE Core - PTE Academic has no equivalent task. Pearson's own instruction tells you to write 80 to 120 words, but the Score Guide's actual scoring band is more forgiving: full credit runs from 50 to 120 words, with partial credit either side of it.
What Write Email is on PTE Core
You read a real-world scenario, up to 100 words with three bullet points to cover, and write a complete email responding to it within 9 minutes.
PTE Core includes two to three Write Email items, and the task is scored purely on Writing.
Pearson does not publish a list of scenario topics. The practice prompts in this guide use everyday situations such as a complaint, a request or a booking change; whatever the topic, read the prompt for who you are writing to, because that decides the tone of your greeting and sign-off.
Write Email format and timing on PTE Core
Pearson's task instruction on screen tells you to write 80 to 120 words. The Score Guide's Form trait, which sets your Form score, is more forgiving than that instruction: it gives full credit for 50 to 120 words, and partial credit for 30 to 49 or 121 to 140 words.
PTE Core Write Email at a glance
Detail
PTE Core
Items per test
2-3
Prompt length
Up to 100 words, three bullet points
Time allowed
9 minutes
Task instruction
80-120 words
How PTE Core scores Write Email
Write Email is scored on seven traits: Content (maximum 3), Email conventions (maximum 2), Form (maximum 2), Organization (maximum 2), Vocabulary (maximum 2), Grammar (maximum 2) and Spelling (maximum 2), 15 points in total. If Content or Form scores 0, the rest of the response is not scored.
Form's bands, as printed in Pearson's Core Score Guide: 2 points for 50 to 120 words, 1 point for 30 to 49 or 121 to 140 words, and 0 points for under 30 or over 140 words, for a response in all capitals, or with no punctuation.
Spelling allows up to two errors for full credit, three or four for partial credit, and loses all credit beyond that.
Write Email is scored purely on Writing, so it is one of the more direct ways to move that single skill toward an IRCC threshold. Pearson's PTE Core to CLB tables place Canadian Language Benchmark 7, required by several Express Entry programmes, at 69 or higher in Writing.
How to approach a Write Email item
Identify the recipient, the purpose of the email and every point the three bullets ask you to cover.
Choose a greeting and closing that match the relationship described - formal for an organisation, informal for a friend or colleague.
Draft the body around the required points, one idea per short paragraph, in a logical order.
Close with a clear next step: what you want the recipient to do, or what you will do next.
Check your word count against the 80-to-120-word instruction, keeping in mind that scoring credit actually extends from 50 to 120 words.
Leave a minute at the end to check that the greeting, tone and sign-off all match the described relationship.
A template for the email
A reusable email shape: greeting, purpose stated in the first sentence, the required points grouped logically, a clear action or request, and a closing that matches the tone.
Greeting: name or suitable title
Purpose: why you are writing, in the first sentence
Details: every required point, grouped logically
Action: what you want to happen next
Close: a sign-off matching the tone
Worked example
Example (written by LexiPTE) - prompt: your gym has closed the pool for renovations for a month without prior notice. Write to the manager explaining the inconvenience, asking about alternative facilities nearby, and requesting a partial refund for the closure period.
"Dear Gym Manager, I am writing regarding the pool closure that began this week without prior notice. As I use the pool several times a week for training, this has caused a real inconvenience. Could you let me know whether the gym has arranged access to a nearby pool for members during the closure? If no alternative is available, I would appreciate a partial refund covering the closed period. I would be grateful for a reply by the end of this week. Kind regards, Tom Reid"
This response states the purpose immediately, explains the effect without over-explaining, and covers both requested outcomes with a clear, polite tone. At 86 words, it sits inside both Pearson's 80-to-120-word instruction and the Score Guide's full-credit Form band.
Strategies for Write Email
Aim for 90 to 110 words in practice, comfortably inside both Pearson's instruction and the Score Guide's full-credit band.
Practise varying tone across formal, semi-formal and informal recipients, so an unfamiliar scenario does not throw your register.
Keep one sentence per required point where possible; it is easier to check you covered everything.
Match your greeting and sign-off to the same register throughout - do not open formally and close casually, or the other way round.
Common Write Email mistakes on PTE Core
Missing one of the three bullet points in the prompt, which leaves part of the task unanswered and is likely to cost Content points.
Writing fewer than 30 words or more than 140, which scores 0 on Form, and a Form score of 0 means the rest of the email is not scored.
Opening with a long, generic greeting that spends words without addressing the task.
Ending without a clear action or request, leaving the recipient unsure what to do next.
A practice plan for Write Email
Practise a mix of formal, semi-formal and informal email prompts, checking after each attempt that every required point is covered, the word count sits comfortably inside 80 to 120 words, and the tone matches the described relationship.
Pearson's on-screen instruction says 80 to 120 words. Its Score Guide, which decides your actual Form score, gives full credit for 50 to 120 words and partial credit for 30 to 49 or 121 to 140 words.
From 30 to 49 words it earns partial Form credit, 1 of 2 points. Under 30 words it scores 0 on Form, and because a Form score of 0 stops further scoring, the whole email then earns nothing.
Two to three, according to Pearson's PTE Core Score Guide.
9 minutes per item.
No. Write Email is specific to PTE Core; PTE Academic includes Write Essay instead.
No. It is scored purely on Writing, unlike some other PTE Core Speaking and Writing tasks that also feed Reading or Listening.
Write Email asks you to respond to a real-world scenario with a complete, appropriately toned email. Identify the recipient, the purpose and every point the prompt asks you to cover, then choose a tone that fits the relationship.
Exam: PTE Core only. Time: 9 minutes. Prompt length: Up to 100 words. Response length: Pearson's instruction: 80–120 words (Score Guide full credit: 50–120).
Identify the recipient, the purpose of the email, and every point you must cover before writing. Choose a tone that matches the relationship (formal, semi-formal or informal). End with a clear, practical next step rather than trailing off.
Missing one of the required points from the prompt. Using a tone that does not match the described recipient or situation. Writing well outside the 80–120 word target (the Score Guide still credits 50–120 words in full).
Choose a published question, follow its writing instruction, and submit your own response.
Objective questions show the result returned by the server. Speaking and writing feedback appears only when an evaluator is available; the site does not invent a score.
Yes. Use the PTE Academic/Core picker. If this task is unavailable for the selected exam, the page asks you to choose a supported exam.
Pearson's on-screen instruction says 80 to 120 words. Its Score Guide, which decides your actual Form score, gives full credit for 50 to 120 words and partial credit for 30 to 49 or 121 to 140 words.
From 30 to 49 words it earns partial Form credit, 1 of 2 points. Under 30 words it scores 0 on Form, and because a Form score of 0 stops further scoring, the whole email then earns nothing.
Two to three, according to Pearson's PTE Core Score Guide.
9 minutes per item.
No. Write Email is specific to PTE Core; PTE Academic includes Write Essay instead.
No. It is scored purely on Writing, unlike some other PTE Core Speaking and Writing tasks that also feed Reading or Listening.